Check out our frequently asked questions. If your question isn’t answered, use the form on the right to contact our team.
Are the business listings built manually?
Yes absolutely. We have a large citation building team solely dedicated to manually building business listings by visiting our database of local directory sites and social sites and submitting your companies details. We do it the same way you would do it if you were to manually build business listings for your own company, but our team are experts at doing it so they are likely much faster.
Will my listings have accurate information?
Yes. All of your business listings will have consistent NAP information so they help improve your Google local listing as well as local listings for other search engines. We check and recheck the NAP before and after submission, just before delivering your report to guarantee 100% consistency.
Will I get duplicate listings?
We complete a citation audit before working on your order to ensure that no duplicate listings are built. If we find that a directory listing which already exists and is correct then we will move onto creating a listing on a different platform. If we find that the listing is incorrect, we will attempt to claim it and update the information.
Can I request specific sites to have listings built on?
Yes, you can. We do our best to include relevant niche local directory listings in your report, as well as the popular generic directories such as Yell, Yelp, Manta etc. However, if there are any specific sites you would like to request listings from then you can ask your campaign manager at the start of your campaign.
How long will it take for me to see results?
Each of the local directories that we submit to has it’s own publishing and approval schedule. Some listings will be live within a few days and others might take weeks or months to be approved. As a result, you may see results within a few weeks, but most of the movement will come after a few months of completing your order.
Do you guarantee that my listings will go live?
We cannot guarantee that all of the business listings that we create will go live. When creating your order you are paying for the manual labour for a member of our team to submit the information. We don’t have any control over the approval process of the submissions once they are in the hands of the directory. Some listings will go live instantly, but smaller city-specific or niche sites are managed by a single person who has to manually review the submissions. If they are getting hundreds or thousands of submissions as day then this can take time. For a typical order, approximately 30% will be live at the time of delivering your report. The rest will go live over the following months.